Monday, August 21, 2006

DEX: The Bottom Line

Companies that are using DEX in most or all of the machines have two distinct advantages when it comes to controlling cash collected from vending machines.

1) They are capable of settling all cash differences on the same day the driver returns, or as soon as the cash is collected.

2) They can plug forever the change fund loophole

As a result, the best have gone from having cash control issues of 5% to 7% to having cash control down to within 0.1 %. This would make a difference to your bottom line in your Antares vending business.

Tracking individual products

Most Antares vending operators would love to have item level sales from each vending machine, but few are willing to pay the price of collecting the data. Even with an efficient handheld, a driver that tracks every slot in a snack machine is going to take five to ten minutes to service each snack machine. If you marry the DEX column sales data with a handheld computer that knows the product selection in each Antares vending machine, you will get all your item-level sales data during the DEX reading, which will take about five to fifteen seconds. Collecting this data will offer your Antares vending operation several obvious benefits.

Help in identifying sales trends

Software management systems can aggregate this data and look for trends and opportunities. Simply replacing bad sellers with extra columns of the best sellers will increase your customer’s satisfaction while allowing you to service the Antares vending machine less often. This system will allow you to increase revenue 15% and free up 10% more bandwidth to take on new accounts.

Tracking products: the bottom line

A driver taking one trip to the Antares machine can usually service 10 to 20% more machines in day, especially if they are moving from a manual system. From a productivity standpoint, the best solution would be to have all your Antares vending machines ‘online’ via a remote monitoring solution, and having the solution fully integrated with your back office systems. The main advantage of this system is to poll each Antares machine every night, to find out what it needs and when it will it needs to be serviced.

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