Intelligent Vending is a Reality

Antares operators as well as other operators have found that machine monitoring yields real operating efficiencies. In recent years, costs for intelligent vending have fallen while equipment and software manufacturers have improved the DEX standard; as a result more operators are now testing the waters.

If you use intelligent vending in your Antares vending operation, you will find that, you will be able to view the status of all your vending machines on a password protected website. Every night the machines would be able to send their activity reports to a Web server via a cellular phone connection. The system will also let you know about any mechanical problems with any of the machines. This system will alert you on what machines need servicing so that you don’t waste time going to locations that don’t need service.

Technology impact

Computer hardware and software engineers have reduced the cost of intelligent vending in the recent years. These systems are ushering in a new generation of operators with no prior vending experience. And because the technology can work, these operators then have an advantage, because they don’t need to relearn operating procedures, nor must they upgrade their equipment or computer systems. They can service more machines in less time, learn about mechanical malfunctions sooner and know the exact amount of cash in the vending machines. The previous day’s sales activity can let the Antares vending operator know what is and isn’t selling from the vending machines.

Established Antares vending operators who are not equipped with the latest generation of vending equipment and computer systems should study the new technology and implement it slowly. Those who are willing to introduce it will have a competitive advantage.

How successful an operator will be in introducing this technology, will largely depend on his level of commitment. Intelligent vending is a reality and all operators agree that a major time commitment is needed. Most also agree that the technology provides tangible benefits once it is up and running.